Terms & Conditions

Terms and Conditions of Qualitair Cellar Cooling

All orders are accepted upon these terms only

1. Contract
All orders are only accepted on the terms and conditions contained herein unless these terms are varied in writing by an authorised officer of UK CellarCooling Ltd.

2. Orders
The contract to supply is between us the supplier and you the customer, private individual or Company placing the order. The supplier reserves the right to refuse to accept the Purchasers order.  No order is valid until the Company issues an email acknowledgement. It is the customers/engineers responsibility to choose the correct product or spare part for their requirements, Qualitair can only advise based upon information given.

3. Prices
All prices are valid for a period of 30 days on any quotation. Where delivery cannot be affected within this period the Company reserves the right to vary its prices. Prices shown on the Company website may be subject to alteration or withdrawal without notice. Alterations and additions by the customer will incur extra costs and a possible time delay for completion of the work.

4. Errors and Omissions
Any errors contained in the Company’s price list, website, acknowledgement or invoice shall be rectified by the Company when discovered, and notified to the Buyer. Buyer and Company shall have the option to settle any outstanding amounts or cancel the order.

5. Payments
When the Purchaser is paying by credit card, payment is taken on the day the goods are ordered. Full payment by cheque or bank transfer on or before the day of installation are acceptable. Dishonoured cheques will be charged at £25 each time it fails to clear and the company will charge interest on a daily basis until paid, at 3% above the Bank of Scotland base rate. If we agree credit terms then full payment is due as per our payment terms without exception, we reserve the right to charge interest at 3% above Bank of Scotland base rate on any overdue balance. If our work cannot be completed on the day arranged due to other contractors on site or the site not being ready a stage payment of at least 25% must be made to us without delay. We reserve the right to charge £300 to re-attend a site not ready for delivery or installation.

6. Title
Ownership of the goods supplied remains with the supplier until paid for in full by the Buyer. Rented equipment will always belong to UKCC ltd unless all hire terms have been met and a purchase price agreed and paid.

7. Delivery
The delivery date shown in the Companies acknowledgement whether verbal or in writing shall be regarded as an estimate. The goods shall be deemed to be delivered when deposited at the address designated by the Buyer. It is the Buyers responsibility to ensure they have sufficient staff and equipment to safely take receipt of the goods from the Carrier. If our delivery is postponed by the customer you are accepting that it would have been delivered by that date and that is the date that starts the cooling off period of 7 days. There is no cooling off period on business to business transactions.

8. Returns
Goods supplied against a firm order may not be returned without the Purchaser applying for, and receiving, the consent of the Company. The Company reserves the right to charge an administration fee on all returns which will be a restocking figure of 25% or if goods ordered in specially for you the full trade price of the goods. Equipment already installed by us cannot be returned. Compressors have a warranty of 3 months due to fitting to an unknown condition existing system.

9. Orders Damaged In Transit
All deliveries must be inspected for visible damage prior to acceptance. Any damage must be noted on the documentation held by the Carrier. All deliveries should be unpacked as soon as possible, and any concealed damage must be reported with 24 hours of delivery. Notify the Company immediately any damage is confirmed, and arrangements to rectify the problem will be made.

10. Installation
The Company installs most of its products unless specifically stated. Installation where available will be shown as included in the price. Buyers are advised to acquaint themselves with the manufacturers requirements for the supply of water, electricity, gas/LPG, and product spacing, to ensure the goods are correctly installed, and the warranty is not invalidated. Installation must only be carried out by properly qualified personnel. Once installed goods cannot be refused or returned and the warranty shall start from this date. With walk in cold rooms free space must be provided for unloading the vehicles, this may be all day. A level clear ground floor area must be available otherwise there will be extra costs.

11. Cancellation
Buyers who need to cancel an order must notify the Company as soon as possible. The Buyer shall be responsible for all shipping costs on orders that have been shipped prior to cancellation, or that are refused at the time of delivery. The Company reserves the right to charge a restocking fee on all cancellations of 25% plus a cancellation charge. Installed items cannot be cancelled.

12. Warranty
All goods supplied by the Company carry the manufacturers warranty, and it is the responsibility of the Buyer to register the guarantee. Up to 5 years warranty will only apply if a Qualitair approved or nominated installer of that equipment is asked to carry out a bi-annual service at the buyers expense. Spares have a 12 month warranty apart from compressors which come with a limited 3 month warranty.

13. Liability
The Company accepts no liability arising from or contributed to, by the installation of products by the Buyer or the Buyer’s contractors.

14. Tax
All prices shown on the Company website and in it’s literature are subject to UK Value Added Tax.

15. Disclaimer
The supplier has made every effort to ensure that the information provided on this website is accurate, but no legal responsibility is accepted for any errors, omissions or misleading statements. We are not responsible for, and cannot guarantee the accuracy of, information on websites that it does not manage. The inclusion of a hyperlink should not be taken as an endorsement by us of the website to which it points.

These terms and conditions will be governed by and construed in accordance with Scottish law, and any disputes relating to these terms and conditions will be subject to the [non-]exclusive jurisdiction of the courts of Scotland.

UK Cellar Cooling Ltd Tel: 01576 300531 or 01603 340094
Directors. S.Cosham M.Cosham
Reg. Office Harterbeck House,Lockerbie, DG11 1JD